General Terms & Conditions 

1. Engagement Scope

1.1 These Terms & Conditions (“Terms”) govern the provision of professional accounting services (“Services”) by Ram Tax (“the Firm”) to the client (“the Client”), as outlined in the Engagement Letter or related service agreement.

1.2 Any additional services requested by the Client outside the agreed scope shall be subject to separate fees and a new written agreement or variation to the existing engagement.

2. Client Obligations

2.1 The Client warrants that all information and documentation provided to the Firm is complete, accurate, and supplied in a timely manner.

2.2 The Client acknowledges that the Firm will rely on the information provided without independently verifying its accuracy unless expressly engaged to do so.

3. Fees and Payment Terms

3.1 Professional fees are based on the time and expertise required and will be charged as per the Engagement Letter or fixed-fee agreement.

3.2 Invoices are payable within 14 days from the date of issue unless otherwise agreed in writing.

3.3 Interest may be charged on overdue accounts at a rate of 2% per month calculated daily.

3.4 The Firm reserves the right to suspend or withhold services if payment is not received within the specified terms.

4. Confidentiality

4.1 All information acquired by the Firm in the course of the engagement shall be treated as confidential and shall not be disclosed to any third party without the Client’s written consent, except as required by law, regulation, or professional standards.

4.2 This obligation shall survive the termination of the engagement.

5. Limitation of Liability

5.1 To the fullest extent permitted by law, the Firm’s total liability for any claim arising out of or in connection with the services provided (including negligence) shall be limited to the amount of professional fees paid by the Client for the specific services giving rise to the claim.

5.2 The Firm shall not be liable for any indirect, consequential, or economic loss, including loss of profit, data, or opportunity, suffered by the Client.

6. Termination

6.1 Either party may terminate the engagement by providing 14 days’ written notice.

6.2 Upon termination, all unpaid fees for services rendered up to the termination date shall become immediately due and payable.

6.3 The Firm reserves the right to retain Client records until all outstanding invoices are settled.

7. Retention and Return of Documents

7.1 The Firm may retain copies of Client documents for record-keeping and compliance purposes.

7.2 Original records will be returned to the Client upon request; however, the Firm is not responsible for the long-term storage of Client originals after service completion.

8. Compliance with Laws and Standards

8.1 The Firm agrees to comply with all applicable laws, regulations, and professional obligations including, but not limited to, those under the Corporations Act 2001 (Cth), Tax Agent Services Act 2009 (Cth), and CA ANZ ethical standards, as applicable.

9. Governing Law and Jurisdiction

9.1 These Terms shall be governed by and construed in accordance with the laws of the State of Western Australia.

9.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Western Australia.